![]() ![]() In 2003, the Supreme Court of New York came close to addressing this issue in People of the State of New York v. Oddly, perhaps, the legal system hasn’t clearly dealt with this question. But did Union Street Guest House ever actually stray outside the law? In my opinion, you would never have a policy like this if you weren’t already getting negative reviews.”įew would argue that threatening financial revenge on unsatisfied wedding parties is an acceptable business tactic. “They were using intimidation to take down reviews and scare people. “I’ve never heard of an experience like this, never been harassed like this,” Zahnan says. (He adds that he never met the owner at the wedding and is not a Michigan fan.) ![]() His own arrangements with the hotel were made entirely by email, and at no point during that process was he sent or pointed to the policy around negative reviews. The couple, he says, told him they never signed any sort of contract with the hotel and only requested that it hold a few rooms for wedding guests to rent. Zahnan never replied to any of the emails and didn’t hear anything else from Union Street Guest House after that. By the way, I had a great time with some of your party (mutual Michigan fans) in the Lobby so I’m not sure why you felt folks felt uncomfortable, but I am truly sorry if that was the case. So, just please know the staff can’t refund the wedding party until your review is removed. I want people who choose us, not forced to stay here because these were the rooms held). Having said that, when I do agree to let a wedding party hold the rooms, because they cannot find rooms anywhere else, I ask for a deposit, part of which is to guarantee that I won’t see any negative reviews online when, again, I have warned everyone that my place is not for everyone. I just wanted you to know, however, that I designed this place as an artist retreat and we very rarely allow wedding parties to hold all of our rooms for their guests mostly because I feel there are much better-suited places for wedding folk to stay here in Hudson. Please know that I have taken your comments to heart and will work on all of the issues. “We have no idea why you feel the need to continue to talk bad about us on-line,” read the unsigned email, which came from “You guys do realize that your wedding party saw and agreed to this policy and your new comments will cost another $500.” The fourth and final email arrived a few days later, with a marked change of tone: Hello there! I am so sorry you did not enjoy your recent stay in my Inn. A month later, he received a third message from the hotel. ![]() Article contentĪlarmed by the emails, Zahnan told me he called the wedding couple to see whether Union Street Guest House had, in fact, charged them for the review. This advertisement has not loaded yet, but your article continues below. Manage Print Subscription / Tax Receipt. ![]()
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